Legal

Terms of Service

Last updated July 2, 2026

1. What SeatSwiper does

SeatSwiper helps you book restaurant reservations on Resy by racing the moment a venue releases its tables (the “drop”). You connect your own Resy account, configure a booking, and a background worker attempts to secure a matching reservation the instant it becomes available. SeatSwiper acts on your behalf using your Resy credentials; it is an independent tool and is not affiliated with, endorsed by, or operated by Resy.

2. Eligibility & your accounts

You must be able to form a binding contract and use a Resy account you are entitled to use. You are responsible for activity under your account and for keeping your sign-in secure. You must comply with Resy’s own terms; if those terms prohibit automated booking on your account, that is between you and Resy, and you use SeatSwiper at your own risk.

2a. Third-party platform risk

Using a third-party booking tool may violate Resy’s terms. Resy could limit, suspend, or close your Resy account if it objects to automated booking. SeatSwiper acts only on your instructions and using your own credentials, and we cannot control Resy’s enforcement. You accept this risk when you connect your Resy account, and SeatSwiper is not responsible for any action Resy takes against your account.

3. Service fees

SeatSwiper offers two booking types, with different fees. All fees are charged automatically and off-session against the card you saved with our payment processor (Stripe). They are for SeatSwiper’s service and are separate from any charge the restaurant, Resy, or SevenRooms may apply to the reservation itself.

Drop race. For a reservation date that hasn’t been released yet, SeatSwiper charges a service fee of $5 (USD) only when a reservation is successfully booked for you. We do not charge this fee for attempts that do not result in a booked reservation.

Cancellation watch. For a reservation date that is already open but full, SeatSwiper watches for a cancellation. This carries a $1 (USD) activation fee, charged when the watch begins — this fee applies even if no table ever opens up, and is non-refundable — plus the $5 (USD) service fee if and when a table is successfully booked for you.

Launch promotion — first booking free. Your first successful booking is free; the $5 booking fee applies to each successful booking after your first. (The $1 cancellation-watch activation fee is not covered by this promotion.) We may change or end this promotion at any time, but a booking that was already free will not be charged retroactively.

4. No refunds

Strict no-refund policy. SeatSwiper’s service fees are non-refundable once charged — the $1 cancellation-watch activation fee (once the watch has started) and the $5 booking fee (once a reservation is successfully booked) — including if you later cancel the reservation, miss it, or change your plans. (A free first booking incurs no booking fee, so there is nothing to refund.) By using SeatSwiper you acknowledge and accept this no-refund policy.

5. No guarantee

Reservations are scarce and demand is unpredictable. SeatSwiper does not guarantee that any reservation will be obtained, at any particular venue, date, time, or party size. Many factors outside our control — Resy availability and rate limits, network conditions, the venue’s release behavior, and competing demand — affect the outcome. The service is provided on a reasonable-effort basis only.

6. Acceptable use

You agree not to: use SeatSwiper for any unlawful purpose; resell, scalp, or commercially exploit reservations in violation of a venue’s or Resy’s rules; interfere with or overload the service or the Resy API; attempt to access accounts or data that are not yours; or circumvent the security, rate-limiting, or access controls of SeatSwiper or any third party. We may suspend or terminate access for conduct that we reasonably believe violates these terms or harms the service.

7. Warranty disclaimer

SeatSwiper is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that it will obtain any reservation.

8. Limitation of liability

To the fullest extent permitted by law, SeatSwiper and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost reservations, lost opportunities, or lost profits, arising out of or relating to your use of the service. To the fullest extent permitted by law, our total liability for any claim relating to the service is limited to the amount of service fees you paid to us in the three (3) months before the event giving rise to the claim.

9. Termination

You may stop using SeatSwiper at any time and may delete your account and the data we hold from within the app (see the Privacy Policy). We may suspend or terminate your access if you violate these terms or if we discontinue the service. Sections that by their nature should survive termination (for example, the no-refund policy, disclaimers, and limitation of liability) will survive.

10. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of SeatSwiper after a change means you accept the updated terms.

11. Contact

Questions about these terms or need support? Email support@seatswiper.com.